Privacy Policy.

Last updated: June 2025

1. Introduction

AdVenture Designs (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

By using our website or engaging our services, you acknowledge that you have read and understood this policy.

Information Officer: Contact us at hello@adventuredesigns.co.za for data-related enquiries.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

• Complete our contact or project brief form
• Enter into a service agreement with us
• Communicate with us by email, WhatsApp, or phone
• Subscribe to updates or communications from us

This may include: your name, business name, email address, phone number, and details about your business and project requirements.

We also automatically collect technical data when you visit our website, including IP address, browser type, pages visited, time on site, referral source, and device information — via cookies and analytics tools (see Section 7).

3. How We Use Your Information

We process your personal information for the following purposes:

• To respond to your enquiries and deliver the services you have requested
• To fulfil our contractual obligations to you
• To send project updates and related communications
• To improve our website, services, and client experience
• To comply with legal and regulatory obligations
• To send marketing communications — only with your consent, which you may withdraw at any time

Our legal bases for processing include: performance of a contract, compliance with a legal obligation, legitimate interests, and consent.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who assist in delivering our services (hosting, email platforms, analytics) — under strict confidentiality and data processing agreements
• Professional advisors (accountants, legal counsel) bound by confidentiality obligations
• Regulatory or law enforcement authorities where required by South African law

All third parties are required to handle your information in compliance with POPIA.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Project-related records are typically retained for five (5) years post-completion. You may request deletion at any time; see Section 6.

6. Your Rights Under POPIA

As a data subject, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal retention obligations)
• Object to the processing of your information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, email us at hello@adventuredesigns.co.za. We will respond within 30 days.

Information Regulator of South Africa: inforeg@justice.gov.za — 010 023 5207

7. Cookies

We use cookies to enhance your website experience. Please see our Cookie Policy for full details of what cookies we use and how to manage them.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure; while we take every reasonable precaution, we cannot guarantee absolute security.

9. International Transfers

We primarily process data within South Africa. Where data is transferred internationally, we ensure that appropriate safeguards are in place, including contractual protections consistent with POPIA requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by an updated date at the top of this page. We encourage you to review this policy periodically.